1. Shipping Policy
a. We strive to process and ship orders promptly. However, order processing times may vary based on product availability and other factors.
b. Shipping costs will be calculated during the checkout process and added to the total order amount, unless otherwise specified.
c. We ship to the address provided by the customer during the checkout process. It is the customer’s responsibility to ensure that the provided address is accurate and complete.
2. Delivery
a. Delivery times are estimates and may vary depending on the shipping carrier, destination, and other factors beyond our control.
b. We are not liable for any delays in delivery caused by the shipping carrier or other unforeseen circumstances.
3. International Shipping
a. International orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the customer.
b. We are not responsible for any delays or issues that may arise during customs clearance.
4. Order Tracking
a. For eligible orders, we will provide tracking information once the order has been shipped. Customers can use this information to track their order’s status.
b. If you encounter any issues with tracking your order, please contact our customer support for assistance.
5. Damaged or Lost Shipments
a. In the rare event that a shipment arrives damaged, customers must contact us within 14 days of receipt and provide necessary evidence (e.g., photos) for investigation and resolution.
b. If a shipment is confirmed as lost by the shipping carrier, we will work with the carrier to resolve the issue and, if necessary, replace the lost items or provide a refund.
6. Refunds and Returns
a. For information regarding refunds and returns, please refer to our Refund and Return Policy available on our website.
7.*Handling Fees
a. A handling fee may be applied to cover the costs associated with packaging and preparing the order for shipment. This fee will be disclosed during the checkout process.
8. Limitation of Liability
a. We will make every effort to ensure the timely and accurate delivery of your order. However, we shall not be liable for any direct, indirect, or consequential damages arising from shipping delays, errors, or other shipping-related issues.
9. Modification of Terms
a. We reserve the right to modify these shipping and handling terms and conditions at any time without prior notice. Updated terms will be posted on our website.
10. Governing Law and Jurisdiction
a. These shipping and handling terms and conditions shall be governed by and construed in accordance with the laws of Texas. Any disputes arising out of or relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of Texas.
11. Contact Information
a. If you have any questions or concerns regarding our shipping and handling terms and conditions, please contact us at admin@thegunpowdergirls.com or PO Box 90453, Houston, TX 77290.
Last Update: 7/25/2023